Terms
What you are agreeing to.
Plain language, describing what the product actually does — including the parts it refuses to do.
Who you are agreeing with
SpendVerify is operated by Esophyn LLC. “We” means Esophyn LLC; “you” means the business using the service.
What the service does
SpendVerify compares a third-party logistics invoice against the rate card you loaded and the activity you recorded, reports the differences it can support with evidence, and drafts a claim letter you may send.
What it does not do, stated plainly because each is something a reader might reasonably assume:
- It does not contact your provider. Ever. The letter is generated for you to send from your own inbox.
- It does not negotiate, collect, or recover anything on your behalf.
- It does not give legal, accounting, tax or financial advice. A finding is an arithmetic disagreement, not an opinion about your contractual rights.
- It does not decide whether a charge is owed. You decide that.
What you must have the right to upload
You need the right to upload every document you upload. Commercial agreements often carry confidentiality terms; whether yours permits processing by a third-party service is a question about your contract, and you are the only one who can answer it.
Findings, and what they are worth
A finding is deterministic arithmetic over two things you supplied: the rate structure you confirmed and the activity you recorded. If either is wrong, the finding is wrong — which is why a finding resting on hand-entered figures is marked unverified on screen.
We do not warrant that findings are complete or correct. Coverage is reported alongside every run precisely because an audit that compared half an invoice should not be mistaken for one that compared all of it.
The claim letters are yours
You send them. You are responsible for what you send, to whom, and for any consequence — including the commercial relationship with your provider. Read the letter before it goes; that is why it is written to be read rather than trusted.
Availability
There is no uptime commitment and no service level agreement. The product is early and we would rather say so than publish a number we have not measured over a period long enough to mean anything.
Fees
A fixed monthly base plus a share of credits that were actually received and recorded, subject to a monthly cap agreed in writing before you are charged anything. Recovery share applies to credits you record as received — not to findings, and not to claims still open.
Nothing on this website is an offer, and no figure is binding until it is in a signed order.
Your data stays yours
You own your documents, rate cards, activity records and findings. We claim no licence beyond what running the service requires, and we do not use your commercial agreements to train models. See the privacy page for what is processed and by whom.
Ending it
You may stop at any time and ask for your data to be exported and deleted; we will do both. We may suspend an account for non-payment or for use that puts the service or another customer at risk, and we will tell you why.
Liability
To the extent the law allows, our total liability is limited to the fees you paid us in the twelve months before the claim. We are not liable for lost credits, lost recoveries, or damage to your relationship with your provider. Nothing here limits liability that cannot lawfully be limited.
A disclosure about this page
These terms were not drafted by a lawyer. They describe what the product actually does, and they will be reviewed by counsel before the first paying customer. We say so for the same reason the security page says there is no SOC 2: a product that exists to check what people assert should not quietly assert something about itself.