Glossary / Rate card
Glossary
Rate card
The pricing schedule attached to a fulfillment contract — every charge, its unit, and its rate.
What it means
The document the whole relationship is priced from. Twenty to fifty lines is typical: pick and pack, receiving by carton with tiers, storage per pallet per month, returns, value-added services, platform fees, minimums.
What goes wrong
Nothing, on the rate card. The problem is on the other side: the invoice arrives with six lines and a total, and reconciling one against the other means rebuilding every line's arithmetic against the clause it belongs to. Nobody has time for that monthly, so it gets paid.
The arithmetic
The invoice has six lines. The rate card has thirty-four.
Reconciling means tracing each line to the clause it
was priced from.
Fulfillment $18,420.00 → §2.1 tiered
Receiving $4,110.00 → §3.4 per carton
Storage $9,250.00 → §5.2 per pallet
Value-added $2,300.00 → no clause found
Platform fee $750.00 → §8.1 flat
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$34,830.00
Traceable to a clause $32,530.00
Not traceable $2,300.00How to check it
Every figure on an invoice should trace to a clause you can quote. If it cannot be quoted, it cannot be defended in a claim — which is why SpendVerify keeps the verbatim quote beside every rate it reads and flags the ones it could not find.